Audit Logs

HANK Claim Maker currently both Batch and Case Level audit logs. Watch the video below to learn more or read the text below to find out how to access the audit logs

ClaimMaker 2.0.10 Audit Log Enhancement 📊 - YouTube

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ClaimMaker 2.0.10 Audit Log Enhancement 📊 HankAI Products

HankAI Products1 subscriber

To access a batch level audit log…

1. Select a batch

You can then toggle between only seeing batch state changes, case state changes for the whole batch worth of cases, or all of them together. There is also an option to export this log

To access a case level audit log…

1. Select the case
2. Click the More Actions 3 dot menu in the Cases Pane
3. Select Audit Log

There is an option to export the case audit log in the audit log pane.

To export multiple batches worth of audit logs…

Go to the Admin view

1. Select the Batches for export
2. Click the 'Export button
3. Select 'Export Audit logs for selected batches'